Claims
Ready to Assist 24/7
We’ll help you get up and running.
Need to report an auto glass claim?
Whether struck by loose gravel, a rogue golf ball, or other everyday accidents, adding our Auto Glass Coverage can help you get the glass repairs you need.
Need roadside assistance or towing services?
Ranked #1 network by TowPartners.com and Tow 411, Oregon Mutual's 24-hour Towing and Roadside Assistance Service provides access to over 40,000 towing providers so you can travel with confidence and peace of mind wherever the road may take you.
Need help locating a repair shop?
Our Customer Automobile Appraisal and Repair Service (CAARS) can help you find a trusted repair shop in your area that can inspect, appraise, or repair your vehicle. While you have 100% freedom over where you take your car after filing a claim, CAARS is part of our effort to increase customer claim service. Not available in California.
Personal or Commercial Claims
Trust our top-rated claims handling, and local people to help you with your claim from start to finish.
Auto Claims
For many of us, we rely heavily on our vehicles. After experiencing an auto accident, many of us can feel stressed about getting to work or medical appointments on time, picking our children up from school or daycare, or meeting other obligations that may require the use of our cars and trucks. Trust our helpful and local claims adjusters to help you get quickly back on the road again.
Here’s what to do:
Call an ambulance for any serious injuries.
Avoid admitting fault at the scene and before your insurer has the opportunity to investigate the collision.
Do not disclose your policy limits.
Record the date, time, and location of the event.
List the police department if a report is filed and any tickets issued.
Note the year, make, model, color, license plate, and owner of other vehicles involved.
Collect the other party’s information including insurance, policy number, and phone number.
Collect the names, addresses, and phone numbers of all persons involved as well as any witnesses.
Comply with state laws by filling out any required Motor Vehicle Accident Report.
Report the accident immediately to Oregon Mutual’s Claim Reporting Center at 800-934-3809.
Homeowner Claims
If something unexpected happened to your home, rental, or property, we know the stress can be overpowering. When Oregon Mutual covers your loss, rest assured we're here to help you get your life back together as quickly as possible.
The most important thing to remember is to contact us right away so that we can immediately respond and begin the claims process.
Here’s what to do:
Don’t delay! Call Oregon Mutual at 800-934-3809 or your agent right away to report a claim. You may be required to provide information regarding the following:
A detailed description of what happened and when.
Location of the damaged property.
The extent of the damages.
Any temporary repairs needed or that have been completed for which you desire reimbursement.
If a police report needed to be filed and the report number.
Any injuries that occurred.
Your availability to meet with a claims representative.
Business Claims
Owning or running a business of any size in any industry has many upsides, from independence and flexibility to personal fulfillment. Should disaster strike, however, you may be left unprepared and stressing over how you’re going to rebuild your business.
Whether it be a covered loss regarding property, liability, cyber, or your commercial auto fleet, we are here to guide you through the claims process from start to finish. When protected by Oregon Mutual Insurance, you won’t have to navigate these unfortunate situations alone.
Here’s what to do:
Should you find yourself facing a covered loss in your business or agribusiness, here’s what to do right away:
Call your local authorities, if needed.
Protect your business from further damage.
Assess the exact nature of the damage.
Prepare a list of lost or damaged articles.
Do not discard any damaged property.
Document the loss with photographs.
Gather your policy information.
Call your agent or our claims reporting center at 800-934-3809.