About Us
Stable, regional, and experienced.
Learn what sets us apart from other insurance carriers.
Our Story
Founded in McMinnville, Oregon, in 1894 by a close group of business owners, Oregon Mutual remains the oldest, independent, mutual insurance company west of the Mississippi. 2019 marked 125 years of serving your personal, commercial, and agricultural needs throughout Oregon, Washington, California, and Idaho. Unlike some insurance companies, Oregon Mutual does not answer to institutional investors. We’re in this business for you.
We have consistently demonstrated stability, management expertise, and the ability to meet financial obligations. The Oregon Mutual Group has earned the A-(Excellent) financial strength rating from the A.M. Best Company since 1990. As of December 2020, the Oregon Mutual Group has also received an A- (Excellent) with a stable outlook in financial strength rating from the Kroll Bond Rating Agency (KBRA). Further explanation of these ratings may be found at A.M. Best and KBRA.
Our Mission
“Earn the trust of our customers and provide peace of mind by delivering superior insurance products and service. To earn trust, we act through the positive actions of our employees and independent agents in an environment that values.”
While other insurance companies refer to their customers as policyholders, we refer to our policyholders as members. It wouldn’t feel right to refer to them in any other way. Whether calling for a quote, a general question, or filing a claim, our people treat our members with dignity, compassion, and respect.
As a member of Oregon Mutual, you’re more than just a customer. If you are not yet a member of Oregon Mutual, thank you for taking the time to learn more about us. Please read about our coverages to discover more about the range of products and policies we offer.
Core Values
Integrity
We are personally accountable to be honest, fair, and ethical in all of our activities.
Respect
We treat everyone with respect and foster a work environment that recognizes individual contributions, encourages teamwork, and promotes career and personal growth.
Innovation
We continually strive to improve our products and services for the benefit of our customers.
Independence
We manage our resources to perpetuate a growing and prosperous independent mutual insurance company.
Citizenship
We encourage and support active participation in our communities.
Over 125 Years of History
Thirty-five years after Oregon became a state, Oregon Mutual Insurance Company was founded by a local group of citizens concerned about insurance's affordability. They wanted their own company, one that understood the needs of the local people in the West. "Insurance of the people, by the people and for the people" was their motto. They organized a "Mutual" insurance company based on the concept that members' needs come first.
As an Oregon Mutual policyholder, you have an ownership stake in the company and can be assured that your company has your interests and welfare first in mind. We are not a stock company that raises capital by selling stock or answering shareholders; we answer to our members. Oregon Mutual does not have market and investor pressure to maximize profits, keeping our rates as low as possible. Our foremost responsibility is to serve our members. It's who we are.
In 2019, to celebrate our milestone 125th birthday, we introduced a total re-brand of our company that better represents who we are—stable, honest, and always willing to lend a hand to those who need it most. It’s an Oregon approach and we’re proud to associate our brand with our home state. The spirit led by the pioneers who settled this region is the spirit that drives us to serve our neighbors and communities.
What People Are Saying
We appreciate and respond to all feedback, positive or negative, received through customer feedback surveys and online reviews. Check out some of these recent sentiments.
“I went through a horrible experience in the Nov. 18 northern California Camp Fire.
Oregon Mutual and specifically my senior claims person was wonderful to deal with. It was nice having a calm experienced voice to help me navigate the loss of everything I worked for.”